- PRODUCT DESCRIPTION
Protect your investment now for peace of mind!
Lenovo's comprehensive end-to-end service portfolio includes award-winning Accidental Damage Protection Support. Lenovo provides flexible options to meet your personal or variable business needs. We offer a worldwide single source solution that helps you realize your objectives for cost efficiency, improved service levels and end user productivity and satisfaction, wherever you are!
Accidental Damage Protection Extensions are available for periods of up to five years (depending on your system) giving you a fixed-term, fixed-cost service solution that allows you to accurately budget for equipment expenses.
Benefits of Lenovo's Accidental Damage Protection Support Service
- Minimize unplanned operating and maintenance expenses.
- Increase uptime and productivity for you, your business, processes or end-users.
Accidental Damage Protection extension
Lenovo IdeaPad Tablet
1 Year Accidental Damage Protection
Applicable to the laptops series listed below:
IdeaPad Tablet Yoga 8 series
IdeaPad Tablet Yoga 10 series
IdeaPad Tablet Yoga 13 series
IdeaPad Tablet A1 series
IdeaPad Tablet A3 series
IdeaPad Tablet A7 series
IdeaPad Tablet A8 series
IdeaPad Tablet A10 series
IdeaPad Tablet Miix series
IdeaPad Tablet Pivot series
IdeaPad S60 series
BEFORE BUYING THE ACCIDENTAL DAMAGE PROTECTION EXTENSION SERVICE PACK
a) Look up Accidental Damage Protection Status:
Please check Accidental Damage Protection status online to verify the machine Accidental Damage Protection expiry date here
Data required: Serial number and Machine Type
In case the Accidental Damage Protection expiry date for the product on the above web link differs from the actual purchase date of the product, please get the Accidental Damage Protection start date updated by sending an email to Proof Of Purchase Team at firstname.lastname@example.org. Product purchase invoice copy with Dealer Seal must be submitted to team to get the POP date updated. Invoice must show machine serial # and purchase date clearly. After verification, backend team will populate the Lenovo system with the Accidental Damage Protection start and end date based on purchase invoice.
b) Choose the applicable & relevant Accidental Damage Protection Extension pack
Based on the Lenovo Machine Series, identify and choose the applicable Accidental Damage Protection extension pack. For eg: If you have IdeaPad Z570 laptop, you should choose IdeaPad laptop – 1YR to 3 YR Accidental Damage Protection Extension Pack applicable to the Z series. For any assistance with figuring out the relevant & applicable service pack, please write to: email@example.com or call: 1800-3000-9991
c) Buy Extended Accidental Damage Protection Pack prior to Product Accidental Damage Protection expiry
Extended Accidental Damage Protection must be purchased at least 15 days prior to base Accidental Damage Protection expiry on Lenovo product (to account for delivery lead time - since the pack must be used and activated BEFORE expiry of the existing Accidental Damage Protection coverage duration).
For assistance / clarification please write to: firstname.lastname@example.org or call on: 1800-3000-9991
AFTER BUYING THE ACCIDENTAL DAMAGE PROTECTION EXTENSION SERVICE PACK
After receiving the pack, please submit your request for Accidental Damage Protection Extension as per the process laid down in the service pack, at least 3 days prior to product base Accidental Damage Protection expiry (to allow for extension request processing time).
In case, Accidental Damage Protection pack is not registered within the base Accidental Damage Protection period of the machine, the pack will be not accepted by Lenovo for extended Accidental Damage Protection on the machine
ACCIDENTAL DAMAGE PROTECTION PACK TERMS AND CONDITIONS
• Price is inclusive of taxes & delivery charges
• Online Extended Accidental Damage Protection Pack Purchase must be done at least 15 days prior to 1 year base Accidental Damage Protection expiry date on Lenovo product.
• Accidental Damage Protection extension packs are only for in-ADP products and not applicable for out-of-ADP products.
• Extended Accidental Damage Protection Service Pack must be purchased only for machine purchased in India
• Lenovo or NDSL are not responsible if extended services are rejected as per Lenovo policies & norms, after purchase of service pack. Lenovo's decision will be final & binding.
• For detailed T&C, visit http://www.lenovo.com/in/en/